CITY OF CRYSTAL LAKE RESIDENTIAL SERVICES

Residential

MDC Environmental Services is proud to serve the City of Crystal Lake, the largest city in McHenry County. Please see below for information and regulations regarding curbside trash pickup in the City of Crystal Lake.

REFUSE, RECYCLING AND YARD WASTE SERVICES:

CART SERVICE

At no extra cost, MDC is providing you with two carts. The larger 95 gallon cart is to be used for your household garbage. The smaller 65 gallon cart (with the yellow lid) is to be used only for recyclables. The carts are the property of MDC, and must remain at your service address if you move or vacate the property. MDC will repair any damage or replace the cart if the damage is caused by our collection activities or normal wear and tear. However, if the carts are lost, stolen, or damaged due to your misuse, you will be invoiced for the amount of a replacement cart.

95 Gallon Cart for Household Refuse (All Brown): Please use this cart for all of your “normal” household waste. Do not mix recyclables or yard waste in with your household waste. If you have too much household waste to fit into the 95 gallon cart, you may set out additional garbage cans (34 gallon size), garbage bags or 5 foot in length bundles for collection (no single item shall exceed 50 pounds in weight). There will be no charge for the collection of this additional waste; however, it must be contained within the containers as outlined above.

The following items are not considered “household waste” and are not eligible for collection: broken concrete, stone, sod, dirt, firewood, tires, hazardous waste, car batteries or large volumes of construction or demolition debris. Please contact MDC directly in advance to arrange the collection of any of these special items.

Included in your monthly fee is the collection of one (1) “bulk item” per week. A bulk item is any item (excluding the above ineligible items) which is too large to fit into the 95 gallon cart or your garbage cans. Examples include, but are not limited to, sofas, chairs, tables, mattress, box springs, large appliances that do not contain CFC and HCFC refrigerant gas, PCB containing capacitors, mercury switches, or other hazardous components. If you wish to have multiple bulk items collected in a single week, please contact MDC in advance of your pickup date for pricing. White goods such as refrigerators, freezers or other items that contain hazardous components are not considered bulk items. Collection of these items requires an additional fee and must be arranged in advance with MDC.

65 Gallon Cart for Recyclables (Brown with Yellow Lid): Please use this cart for all of your recyclable materials. These materials should be clean, but they do not need to be separated – all of the following are eligible for recycling and may be commingled in the 65 gallon recycling container:

* Newspaper

* Corrugated Cardboard

* Metal Cans

* Plastics Coded 1-7*

* Glass Bottles & Jars

* Tin, Aluminum & Bi-Chipboard

* Magazines

* Junk Mail

* Catalogs

* Telephone Books

* We cannot accept plastic bags, Styrofoam, 6 pack rings, oil containers as well as some other items in the recycling. If you have a question as to whether an item is recyclable, please contact our office.

YARD WASTE COLLECTION – APRIL 1ST THROUGH DECEMBER 14TH ONLY

Included in your monthly service fee is seasonal collection of yard waste materials (grass clippings, weeds, twigs, etc.). Biodegradable brown paper bags are the preferred containers for yard waste; however, we will also collect yard waste from garbage cans that you supply that are clearly marked on the side (visible from 20ʼ) with a large “X” (use paint, duct tape or a similar durable material). Yard waste carts (95 gallon, similar to that provided for household waste) can be rented from MDC for a small monthly fee and eliminate the need to continually purchase the biodegradable bags. The City of Crystal Lake will continue to offer fall leaf collection. Please contact the City for details on this program.

PLEASE CONTACT MDC FOR CURRENT SERVICE PRICES.

PLACEMENT OF CARTS

On collection morning please place your carts no further than 3ʼ away from the curb. It is preferable if your refuse cart and your recycle carts are placed on opposite sides of your driveway. If that is not possible, please maintain at least 3ʼ distance between each cart. Please do not place the carts next to mailboxes or behind parked cars. Thank you!

HOLIDAYS

There will be no collection on New Yearʼs Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day or whenever the disposal facility is closed. If your pick-up falls on or after these holidays, collection will be one (1) day later. If any of the above holidays fall on a weekend, your pickup day will be unaffected.

CUSTOMER SERVICE

If you have any questions regarding your service, please contact MDC directly at (815) 568-7274. Our customer service representatives are available from 8am to 5pm Monday – Friday. Additional information, including various automated payment options, is available at our website (www.mdces.com).

PLEASE HAVE ALL REFUSE, RECYCLABLE AND LANDSCAPE WASTE AT THE CURB BY 7:00am ON PICKUP DAY.

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Overview  

Village of Capron

–> City of Crystal Lake

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Unincorporated Areas

QUESTIONS ? 815-568-7274

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Today, waste removal is about more than just hauling it away. We work with the cities and businesses we serve to make sure that all forms of waste are handled in ways that are efficient for our customers, safe for our employees, and respectful of the environment.

Our modern fleet, high standards of safety and 7-day-a-week customer service ensure that you get the services you need:

  • HOME: We have decades of experience in smoothly servicing traditional curbside pickup. We also offer a range of convenient yard waste programs, and we make recycling easy by offering single stream recycling in most areas – no sorting. Learn more
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