FREQUENTLY ASKED QUESTIONS–FUEL SURCHARGE

Overview

We are committed to controlling costs so we can continue to provide you with the best overall value in waste related services. However, fuel prices and environmentally related compliance costs are something we cannot control and our fuel surcharge is meant to help us recoup these costs. The Fuel surcharge is a line item on customer invoices that contains the fuel surcharge.

Fuel Surcharge

The fuel surcharge calculation is tied directly to the national average price of diesel fuel as reported weekly by the Energy Information Administration of the U.S. Department of Energy (“EIA/DOE”) in its Weekly Retail On-Highway Diesel Prices Index. Click here to view the current EIA/DOE Index. This index is objective, publicly available and widely recognized in the trucking and transportation industries. This change will ensure that you, our valued customer, will pay a fuel surcharge that is currently adjusted, easy to calculate, and equitable to you and the Company.

The EIA/DOE average is published each Monday evening and will be used for all invoices created during that week. The Fuel Surcharge Table shows what the fuel surcharge, as a percentage of your monthly or other periodic invoice charges, before taxes, would be based upon the last reported EIA/DOE national diesel price index prior to your invoice date. For example, if the last reported EIA/DOE national diesel price index immediately preceding your invoice date were $2.00 per gallon, your fuel surcharge would be 5.25% of your invoice charges, excluding taxes.

Q: If the price of fuel goes down, will my fuel surcharge component go down too?

A: Yes, if the Department of Energy’s National Average price falls, your fuel surcharge component will come down as well. This information is updated weekly. If the cost of diesel fuel decreases, this will affect your fuel surcharge component. This is the same procedure that we have used in the past. Using this new index allows us to be more responsive to fuel cost changes.

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–> Fuel Surcharge

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Today, waste removal is about more than just hauling it away. We work with the cities and businesses we serve to make sure that all forms of waste are handled in ways that are efficient for our customers, safe for our employees, and respectful of the environment.

Our modern fleet, high standards of safety and 7-day-a-week customer service ensure that you get the services you need:

  • HOME: We have decades of experience in smoothly servicing traditional curbside pickup. We also offer a range of convenient yard waste programs, and we make recycling easy by offering single stream recycling in most areas – no sorting. Learn more
  • COMMERCIAL/INDUSTRIAL: We’re equally experienced in working with business to create tailor-made waste and recycling/sustainability programs that meet your goals and reduce overall expenditures. Commercial, industrial, construction, residential, municipal, school districts – we understand the unique needs of each type of client and how to make waste removal and recycling work for them. Learn more